Uzmanlık Alanı
Crisis management consulting is a discipline that pre-scenarios events that could halt the business — operational disruption, reputational crisis, supply disruption, cyber incident, natural disaster — and builds intervention capacity. Crisis desk setup, business continuity plan, communication protocols and exercises are the basic tools. A good crisis consultant knows that a crisis is an accelerated exam for those who have a plan, and a disaster for those who don't.
Danışma Kurulunda Katkısı
The Crisis Consultant on the board puts your plans to the "what if" test: what are your three most critical failure scenarios, what does who do in the first 24 hours, how many days does it take for the business to return, what does who tell the customer. It combines the layers of insurance, security and PR experts into a single intervention plan; suggests tabletop exercises.
Hangi Konularda Yardımcı Olur?
It provides opinions on topics such as creating a crisis scenario inventory, business continuity and recovery plan, establishing a crisis communication chain and determining spokespersons, making backup decisions for supply-personnel-systems, and the learning process after the crisis.